Shipping & payment conditions
Payment and shipping
The following conditions apply:
Shipping terms
Shipping costs (including statutory value added tax)
Domestic deliveries (Germany):
Deliveries within Germany: with DHL
We charge a flat rate of 5,95 € for shipping costs up to 30 kg.
If the shipping weight exceeds 30 kg, a new package will be sent with the corresponding costs.
| We calculate the shipping costs with DHL abroad as follows: | ||
| Country | ||
| Netherlands, Austria up to 30 kg | 15,- € | |
| -------------------------------- Country |
||
|
Belgium, Denmark, France, Luxembourg, Poland, Czech Republic up to 30 kg |
23,- € | |
| -------------------------------- Country |
Base price until 30 kg | Kilo price |
| Bulgaria, Estonia, Finland, Greece, Italy, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Sweden, Slovenia, Slovakia, Spain, Hungary, Cyprus up to 30 kg | 12,40 € | + 0,85 € pro 1 kg |
| -------------------------------- Country |
Base price until 30 kg | Kilo price |
| Iceland, Liechtenstein up to 30 kg | 15,50 € | + 1,50 € pro 1 kg |
If the shipping weight exceeds 30 kg, a new package will be sent with the corresponding costs. |
||
| For deliveries to Switzerland, we recommend that you use the MeinEinkauf.ch service. You will find all information under MeinEinkauf.ch. | ||
Delivery times
If no other period is specified in the respective offer, the goods will be delivered within 3 - 5 days for domestic deliveries (Germany) and within 5 - 7 days for international deliveries. Delivery takes place after conclusion of the contract (in the case of agreed advance payment, after the time of your payment instruction).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered items with different delivery times, we will send the goods in one shipment, unless we have made different arrangements with you. In this case, the delivery time is determined by the item with the longest delivery time that you ordered.
Accepted payment methods
- Payment in advance by bank transfer
- Payment via PayPal
- Payment by PayPal Express
- Payment via PayPal (credit card, direct debit, invoice if applicable)
If you have any questions, you will find our contact details in the Impress.
